No doubt you’ve all heard the big news story – this flight attendant dude cusses out an obnoxious customer, grabs a beer from the airplane galley, and exit the plane in a “blaze of glory”. According to a story on MSNBC, many laud this guy as a hero, for doing what most of us want to do at one point or another in our working lives.
Well, I can’t say I’ve taken it that far, but once I came pretty close. Some of you long-time readers know of The Applebee’s Saga, but for you newbies (welcome to all new Facebook friends!), I will relate the tale again, something I really never get tired of doing.
Years ago, Mike was a grad student at MIT, and I was working a series of shit jobs, one of said jobs as a cook at the local Crapplebee’s in our shit town. This place was a hellhole from the get-go, but I tried to make it work, we needed the money.
Getting a day off for anything was like pulling teeth. I had managed to snag tickets to both home games of the 1997 Red Sox playoffs, the first round. Tickets were a lot cheaper back then, but it was still a bit of a stretch for us. But we’ve skimped and saved and cut back on fun stuph for a long time, we felt we deserved a treat. So I put in for the two days off, and made the mistake of telling the boss that we had the playoff tickets. I guess I was just excited about it. But looking back, I would have kept that under wraps.
Why? Because the kitchen manager told me that I could have the days off. But then, when the schedule went up, guess who was scheduled to work on those two days? Yes, yours truly. When I complained to the manager dude, he said that there was nothing he could do, and actually asked if he could have my tickets? What a seriously large pair of gonads HE had!
I told him to stick it, that I was going to the games whether he gave me the time off or not, and if he wanted a full staff, he’d change the schedule, or else he’d be shirt-handed and have to *yikes* actually work the line himself.
We went to the games, the Sox were eliminated, but at least we got to go.
But it doesn’t end there. Further down the road, one night there was a call for me from Beth Israel Hospital in Boston. Mike, who I was not yet married to at the time, just a-shackin’ up, had suffered a heart attack at MIT and was at Beth Israel. At first, the Crapplebee’s people were nice, told me to go and not to worry about work. So I did.
He was in the CCU for almost a week. When he finally came to and was moved to a regular room, I decided to call Crapplebee’s to return to work, because we needed the money. I made it clear from the get-go that I only wanted to work part time, no closing for a while, not until Mike was up and about again. They agreed to that, so I went back.
It didn’t take long to see what lying sacks of shit they were. They promised just a few days a week, no late nights, they had me for closing every night that week! It was just too much. I was at the hospital in the daytime, working at night, and sleeping never. The place closed at midnight, I was clocked out automatically at midnight, but was usually there until 1-2 AM cleaning (for free).
Then, one day at the hospital, the doctor wanted to release Mike. We did not have a car at the time, so this would be time-consuming, I had to go home and get clothes and stuff, and then we’d have to go home in a cab. I called Crapplebees, told them that I was needed because Mike was being released. The new kitchen manager, some bitch named Gayle (the guy who tried to steal my Sox tickets had since left), said no, not unless I find my own replacement. To appease her, I called the people who were not already working, both said no. I could not blame them. I called Gayle the Bitch back and told her, too bad, you knew my situation when you made the schedule, not my problem that you have me working almost 24/7. I told her I was sorry I even agreed to come back. She told me I had to come in anyway, and then I hung up on her.
I went and did what I had to do. Then I went back to work the next night, the bitch hadn’t fired me because she needed her little slave. But the working conditions got worse and worse.
It all came to a head on one Sunday night. Gayle was not there; the manager on duty was some other jerk who hated me for taking time off for family issues and such. For all I knew, his ass had to get behind the line when I wasn’t there. Business was very slow, so slow that this manager cut half the wait staff, and sent everybody in the kitchen home except me and this new guy who was on his second day. Even the dishwasher. This pissed me off, because that meant more unpaid slavery (anything past midnight was unpaid, as I mentioned before).
Then it got busy. So busy, that the manager jerk and the servers kept coming back and yelling at me for not getting the food out fast enough. The new guy was useless, so I was pretty much working all of the stations, kind of like how Bugs Bunny played all nine positions in that cartoon, Baseball Bugs. Too bad I’m not nearly as fast and adept as Bugs.
Something in me finally snapped. In the middle of all of this mayhem, I quietly walked off the line, went to the back room, got my jacket and my bag, and then proceeded to walk out of the restaurant, right through the crowded dining room. The jerk manager went after me, begging me to stay, promising that he’d do what he needed to do to help me. Yeah, this was the same jerk who was yelling at me five minutes ago for not being fast enough, and encouraging his servers to do the same.
I stopped for a moment, turned around, and flipped him the bird, holding that hand as high in the air as possible. I also loudly said the two words that go with bird-flipping. I made sure that everyone in that dining room saw and heard it. Then I turned around and walked out the door, head held high.
I needed a beer after that. It never really occurred to me to grab a beer from the Crapplebee’s bar, and there would have been no way to get in there, grab one, and leave, without getting caught. So I went to this Malden townie dive bar that was a block or two away, the Dockside, to have a beer. Or two or nine. At least they had Sam Adams Boston Lager on tap, that was good enough for me. I drank, got drunk, and then called a cab to go home.
Although we needed the money, Mike was not angry at me for quitting the way I did. He thought it was cool, he knew how badly I was being treated and agreed that they deserved it. We’d figure out how to get by, it’s not like we needed to buy expensive modern couches or stuph like that.
And we did bounce back. I got not one, but two new jobs the next week. I worked both for a time, quit one of them and just worked the other one, and then quit that one due to being treated badly. That’s another story that some of you already may know about. But by then, Mike had finished his degree and had gotten a good job, so there was no need for me to deal with this crap any longer.
So, tonight, I will raise a good craft beer, in honor of Steven Slater. He’s done what so many of us want to do. I know exactly where he is coming from!