I HATE CITIBANK!
I swear, they deserve every bit of the financial issues they are having. I wish they’d become CitiTANKED!
Nobody ever seems to open an account with Shittibank voluntarily. Most often, they buy pre-existing accounts from other banks. That’s how people get stuck with them. They bought out all Sears/K-Fart store charge accounts, and it sucks. Big fat hairy smelly syphilitic donkey balls.
So today was payday for Mike, and I was sitting here paying some bills online. I paid Verizon (phone and internet), National Grid (electric and gas), Capital One (Visa card) and Woman Within (formerly Lane Bryant card).
Then I tried to log into Sears to make that payment. The card payment site is a Shittbank site, not the regular Sears site where you go to buy stuph. I had only set up the online payment account a month ago, after months of unsuccessfully trying to set it up so we could pay online.
The damned thing wouldn’t let me log in. It also didn’t let Firefox store the password, so looking there for it did no good, it’s not there. I tried resetting the password…they wanted the card number, the three-digit number on the back, Mike’s social security number, and our billing zip code. The system kept telling me that the sccount did not exist. Finally, I got them to accept the info as correct, and created a new password.
Then I got The Red Letters of Death…We had a problem processing your request. I tried a few more times, nothing. I even tried to set up a new account, but that didn’t work, either.
I swear, these bastrds do this ON PURPOSE. See, when you pay online, you can concrete proof of the date that you made the payment, which makes it impossible for them to hit you with a late fee. But when you mail them a check, they can sit on that check long enough, not processing it until the payment is late, and then hit us with a $35 late fee. Even if we mailed the check two weeks before the due date. They have done this to us before, and there is nothing we can do. This is how I convinced Mike that paying online was the way to go, because I was sick of hearing him bitch about the late fees every month.
But now I am bitching, becaue their shitty-assed website doesn’t work. All I want to do is pay the damned bill, and not get hit with another late fee.
I sincerely hope that CitiGroup, Citibank, the whole enchilada, goes completely under. The the Sears/K-Fart accounts would be taken over by some other bank, who would hopefully not be the crooks that Shittibank and company are.
Tomorrow I am going to sign up for online bill paying from our bank, and see if I can pay the Sears account that way. The only thing might be that Shittibank may decided to stop sending paper bills, a lot of places do that the minute you pay your first bill online. They think you don’t need them, since you now have an online account. But what happens if they do quit sending the paper bills, and I still can’t access their stupid website?
I hope I don’t have to call Shittibank to yell at them about this. How much you wanna bet that this is yet another call center where nobody speaks English?
I hate Shittibank!
